TDS internet outage Tuesday, July 19 caused by damaged fiber
Over 30 communities lose internet during outage.
BACKUS — Early afternoon on Tuesday, July 19, customers of TDS Telecom in over 30 communities experienced an outage in internet service.
TDS Telecom provided updates on their web site and on Facebook, saying that the outage was caused by multiple fiber optic cuts in different locations "to both the primary line and also to the redundant connection." TDS announced they were attempting to reroute services to return as many homes to service as possible.
Communities involved included: Ash River, Austin, Backus, Bemidji, Brainerd, Breezy Point, Brooten, Chisholm, Clearwater, Cloquet, Cold Spring, Danube, Duluth, Enfield, Faribault, Grand Rapids, Hackensack, Hastings, Hibbing, Hutchinson, Ideal Corners, New London, Monticello, Pennock, Pequot Lakes, Pine River, Spicer, Sunburg, the Twin Cities, Winsted and Woman Lake.
No specific timeline was set, though the help line indicated that updates would be given around 5 p.m..