Crosslake Communications details rate dispute
Crosslake Communications is in negotiations with Viacom, owner of MTV Networks, to continue offering its channels.
Crosslake Communications recently provided notice to customers that its carriage of these networks could be at risk if it does not reach a new agreement by March 31. Crosslake Communications carries these MTV Networks: MTV, channel 161; Nickelodeon, channel 129; Nick Jr., channel 364; VH1, channel 153; TV Land, channel 151; CMT, channel 150; Spike, channel 116; and Comedy Central, channel 146.
While Crosslake Communications hopes to maintain carriage of these networks, it notified customers in an effort to be open about discussions. Crosslake Communications has produced a new website, www.TVOnMySide.com, to keep the community up to date on trends in programming costs, and it welcomes customer feedback at this site.
Crosslake Communications, located in Crosslake, offers telephone, cable TV programming and broadband services to the citizens of Crosslake and employs 13 people.
“Across the country, networks are increasing their fees to cable companies, which affect customers directly,” said Paul Hoge, general manager. “We want our customers to know that fees from all the networks we carry account for the bulk of monthly cable bills. Imagine pulling up to the gas pump and finding gas has gone from $3.50 a gallon to $6 — overnight. That’s the scale of some of these large increases. Our goal is to protect our customers from these significant programming fee increases.”
Crosslake Communications pays programmers such as Viacom a fee per channel, per month, per customer for its programming. When these contracts near expiration, Crosslake Communications negotiates new agreements and that concludes that business deal. But when a multibillion dollar company such as Viacom demands a significant increase in its monthly fees, Crosslake Communications believes it’s the business’ responsibility to take a stand.
These large increases impact everyone throughout Crosslake and Crosslake Communications wants to make sure its customers know the company is working on their behalf.
Customers are urged to get the facts and be informed by visiting www.TVOnMyside.com.