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Customer service class offered online by CLC


A small amount of attention to customer service has large benefits, says a leading customer service trainer.

“Customer service classes are highly valued in the professional community,” said Fred Bayley, who writes, speaks and teaches courses on extraordinary customer service.

Bayley teaches a new online course called Extraordinary Customer Service, sponsored by Central Lakes College through Customized Training in the Business and Industry Center.

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Denton (Denny) Newman Jr.
I've worked at the Brainerd Dispatch with various duties since Dec. 7, 1983. Starting off as an Ad Designer and currently Director of Audience Development. The Dispatch has been an interesting and challenging place to work. I'm fortunate to have made many friends, both co-workers and customers.
(218) 855-5889